Policies & Information

Policies & Information

Know Before You Go!

There is a lot to do and see when visiting Isle Royale National Park, plan your trip out ahead of time and avoid the stress! Below is important travel information and policies:  

Quick Links

Lodging Info. & Policies

Rock Harbor Lodge Check-In: 4:00pm EST
Rock Harbor Lodge Check-Out: 10:30am EST

Windigo Cabins Check-In: 3:00pm EST
Windigo Cabins Check-Out: 12:00pm EST

Payment Policy: The first night stay is due at time of booking. The remaining balance is due at time of arrival.

Deposit Policy: A deposit equal to the first night’s room charge plus applicable taxes is required for each room at the time of reservation.

Cancellation Policy: To avoid the loss of deposit, please cancel at least 14 days prior to your arrival, 4:00pm EST (Rock Harbor Lodge), 3:00pm EST (Windigo Cabins).

Extra Person Policy: All room rates are based on double occupancy. Additional person charge of $15.00 per night per person

Pet Policy: ADA service dogs are welcome on Isle Royale. However, a certificate of veterinary inspection must be obtained prior to your trip. Learn More >

Smoking Policy: Smoking is permitted outside at designated areas.

Cell Phone Service

Please plan on your cell phone to not get service on Isle Royale.

Shuttle Services

Ferry and Seaplane Services are the only methods of transportation to get to Isle Royale. There are also Water Taxi and Water Bus Services available for travel for several locations on and around the island.

Park Entrance Fee

Please visit the National Park Service page for updated information on park entrance fees and passes.

Emergency Contact

Where can people contact me in case of an emergency?

If you are staying at Rock Harbor Lodge, and someone needs to reach you for an emergency, have them call our front desk at 906.337.4993. During the summer months the front desk is open from 7:00 am - 8:00 pm EST. If they call before or after hours they should leave a message, and that message will be checked first thing the following morning, and a message will be delivered to you.

If you are staying at Windigo, Emergency contact information after hours will be posted on the door of the Windigo Store. During the summer months the front desk is open from 8:00 am - 6:00 pm EST.