To learn about our cancellation policy and other information, please click here.

Check-In: 3:00pm EST
Check-Out: 10:30am EST

If you are staying at Rock Harbor Lodge, you can expect your room to be ready no later than 3pm. However, we try our best to have rooms ready according to each guest's transportation. For example, we try and make sure all IRQIV arrivals rooms are ready by 11:30 AM when the boat comes in, all the IRSP arrivals rooms are ready according to flight, etc. We want our guests to get in, check-in and start exploring. We want our guests to enjoy the trails, the sunshine, the water, and their vacation time! We are usually successful at this, one of the industry’s fastest turnaround rates, but some days when we have a large outgoing crowd, it becomes more difficult to do so.

Wi-Fi hotspot is available for all guests at the Guest House lobby. There is no in-room Wi-Fi. Please keep in mind, due to the secluded nature of the park and lodge, Wi-Fi and cellular connectivity may not always work.

Arriving
Rock Harbor Lodge does have a bellhop service, free of charge, for all our guests staying with us. Please make sure that you have every piece of your luggage tagged with your name on it, so we can take it to the proper room.

Departing
When departing Isle Royale please have your bags ready by the appropriate time (more information about check out luggage in rooms, and at lodge office!) and the bellhop will pick them up and deliver them to the proper destination.

You should make your reservations with us as soon as you have finalized your plans. We start reservations as early as the previous season.

Reservations can be made 366 days prior to the arrival date. Rates are determined by the National Park Service, and when they are released to us vary. The official rates are not required for making a reservation, just know that if you are quoted the previous season rates, that they are subject to change, until the rates have been officially set. However this rate will not exceed the rate you have been quoted when you reserved your stay. 

If you arrive at Rock Harbor by boat you will have to walk around the harbor to the Lodge Office to check in, which is about 100 yards. If you land via seaplane, then you will have to walk about an eighth of a mile to the lodge office. The lodge office, lodge, restaurants, tour boat, water taxi boats, auditorium are all in the same proximity to each other. However, the housekeeping cabins are an eighth of a mile from the lodge office, tucked away, facing Tobin Harbor. No matter which transportation line you take you will have to walk down to the lodge office and check in first. TIP! To get a more detailed glimpse as to how far away (or close!) Everything in Rock Harbor is to each other, use google maps in satellite view, zoom all the way into Rock Harbor. That will give you a great visualization of where everything is.

If you are traveling with friends, on separate reservations, and would like to be next to each other, both parties need to request to be next to each other. Each party is responsible for calling and requesting to be next to each other. A confirmation code will be needed to prove each party's identity. Once the requests are made, we will do our best to honor that request; however, we cannot guarantee it.